About the SITE Australia & New Zealand

SITE Australia & New Zealand is an Industry Association body, whose members are made up of businesses who are venues, organisers, suppliers, destinations, Associations, or any other business that is involved in the Business Events sector.

This Policy applies to any of SITE Australia & New Zealand web sites and / or products, and/or any of its other business entities.

Any reference to “SITE Australia & New Zealand” in this policy is intended to be accepted as being the same for any of its products or services.

Privacy Policy Notice

SITE Australia & New Zealand respects everyone’s right to personal privacy. This website notice explains our policy for dealing with personal information we collect through this website.

By accessing or using this website you acknowledge to be bound by this privacy notice.

Throughout this notice, we refer to your personal information. The Privacy Act 1988 (Cth) (the Act) defines personal information as: “…information or an opinion, whether true or not, and whether recorded in a material form or not, about an identified individual, or an individual who is reasonably identifiable.”

Names, email address, postal address and telephone number are examples of personal information.

We view privacy as a serious matter and we strictly adhere to the Australian Privacy Principles (APP), the Privacy Act 1988.

This Privacy Policy Statement (Privacy Statement) sets out our process for the collection, storage, and management of personal information across our business.

Please note that when you use a link from our website to other websites, those websites are not subject to our Privacy Statement. You will need to contact those websites to find out about their privacy and security policies.

This Privacy Statement sets out our current website privacy policies necessary to comply with the Act, the APPs.

We will update our Privacy Statement from time-to-time to ensure its currency with the changes in the domestic and international legal sphere. We will notify you of these changes by publishing them on this website. We therefore encourage you to check this page from time to time. By continuing to use this website, you agree to accept any changes we make to this Policy Statement.

If you have any questions or concerns about this website’s Privacy Statement and policies, please contact our Privacy Officer:

Kristy Moorhouse
Secretary
Ph: +61 405 153 143
Email: kristy@212f.com.au

Types of Personal Information we collect

The type of Personal Information generally collected by SITE Australia & New Zealand Ltd may include your name, residential address, telephone numbers and other contact details, date of birth, email address, and other identifying data to enable us to identify and communicate with you. We may also collect information about your use of our products and services and any preferences you tell us about.

We do not collect sensitive information about you unless:

• You consent to the collection of the information and the information is reasonably necessary for, or directly related to, one or more of SITE Australia & New Zealand’s functions or activities.
• SITE Australia & New Zealand ensures that it only collects and stores solicited personal information, that is, information that has been expressly requested by SITE Australia & New Zealand.
• If unsolicited personal information is provided by you, we are under an obligation to, within a reasonable period after receiving the information, determine whether we could have collected the information under APP
• If we determine that the piece of information could not have been collected by us, and the information is not contained in a commonwealth record, then we will, as soon as practicable but only if it’s lawful and reasonable to do so, destroy or de-identify the information.
• Information that is retained by us is updated upon receipt of notification of changes and is protected from distribution outside of SITE Australia & New Zealand except with the permission of each relevant company or individual.
• Wherever possible, we will offer you the option of de-identifying your personal information in any transaction where information is collected or stored by us.

How we collect information

Personal information is only collected through lawful and fair means. There are several ways in which your information may be collected:

• Submit an enquiry through one of the SITE Australia & New Zealand-owned and managed websites.
• Subscribing to news services through one of the SITE Australia & New Zealand websites.
• Making an enquiry over the phone, email or other form of communication through a SITE Australia & New Zealand board or staff member.
• Prospective clients entering data into our Customer Relationship Management database tool (CRM) as a result of a networking or business functions.
• Participation in any event or competition organised by SITE Australia & New Zealand.
• Becoming a client or member through a business transaction.

Why we collect personal information?

We collect and use personal information about our stakeholders. This information is primarily for purposes to provide information in the form of newsletters, flyers, education, and other material relevant to communicating with individuals in the process of delivering our business service.

We collect information primarily for advertising, promotions, direct marketing, remarketing, and retargeting purposes, to the extent that this use is not inconsistent with our compliance with APPs.

SITE Australia & New Zealand uses Google Analytics, Google Ad Words, Facebook and other social or business mediums to assist it in achieving the above purposes.

If we hold personal information that was collected for a particular purpose, we ensure that the information is not used for another purpose unless:

• You have provided informed consent for the use or disclosure of the information; or
• You would reasonably expect us to use or disclose the information for the secondary purpose and the secondary purpose is:
• directly related to the primary purpose (if the information is sensitive information); or
• related to the primary purpose (if the information is not sensitive information).

How we store information

We store personal information in secure computer storage facilities including but not limited to cloud services. Information that is collected from its members is entered into the SITE Australia & New Zealand Customer Relationship Management System. In so doing, we have taken numerous steps to protect your personal information from misuse, interference, loss and unauthorised access, modification, or disclosure.

Access to personal information is restricted to SITE Australia & New Zealand board/staff only.

Information collected from enquiries through our website are stored within our email system.

Information collected from telephone enquiries or submitted through our application process are stored on our Customer Relationship Management database tool.

Obligation

We are under an obligation to notify you when a data breach is likely to result in serious harm to any individual whose personal information is involved in the breach.

Security and Maintenance

We have processes for the security of all data, whether in physical or electronic form. Security of information is a high priority to us. Access to, and manipulation of, information, both physical and electronic, is controlled using systems (electronic and manual) which are current and in line with industry standards.

Our systems are regularly reviewed to ensure that the highest standards possible are maintained. Information collected via the website is stored securely by authorised third parties and will only be accessed by authorised personnel.

We take all reasonable steps to ensure that your information is de-identified or destroyed when it is no longer required by us. As a rule, we are legally required to keep information for seven years, this may vary depending on specific legal requirements or our business needs.

We take all reasonable steps to ensure that your information is current and accurate. To assist us in this regard, we request that you notify us of any changes to the information we hold on you.

Access and Correction

You can access and correct your personal details held by us by contacting:

SITE Australia & New Zealand
info@siteanz.com.au